Customer Reviews

Mark S. from Bolivar, OH on 6/5/2020 for an auto repair and their testimonial is:

"This place is for real!! I read reviews and was skeptical. After having my truck serviced, meeting fred and jessica and how they kept me updated on my vehicle I would give 10 stars if possible. Good people, highly recommended."

Carole Y. from Massillon, OH on 1/16/2020 for an auto service of their Toyota and their testimonial is:

"Wonderful service. I was told everything they were doing to my car. If I had a question about what they did, they answered all of them. I would recommend them to anyone looking for a relaxing, comfortable, knowledgeable atmosphere."

Mike H. from Canal Fulton, OH on 12/27/2019 for an auto service of their Ford and their testimonial is:

"Someone you can trust."

Scott D. from Louisville, OH on 12/13/2019 for an auto repair of their Buick and their testimonial is:

"From the moment I made phone call to report car problem, treated with concern and willingness to help me. Kept me informed with text narrative and pictures to report findings and recommendations 👍. Thank you Fred and staff!!"

Jennifer H. from Canton, OH on 11/13/2019 for an auto repair of their Hyundai and their testimonial is:

"We really would recommend Fix it With Fred to everyone who needs car maintenance. They were spot on from beginning to end. Our car hasn't driven better. Thanks to the whole team!"

Holly K. from Canton, OH on 10/8/2019 for an auto repair of their Subaru and their testimonial is:

"We loved our experience at Fix-it With Fred! Fred & Jessica were fantastic at explaining everything about our repairs and made sure all of our questions were answered. We loved the shuttle service, repair photos, links to helpful videos, etc. These guys have it all! Our services were reasonably priced, too. Would recommend. Will be back!"

Julie H. from Canton, OH on 10/4/2019 for an auto service of their Kia and their testimonial is:

"Thank you so much! A+ customer service and auto care."

Tom S. from Canton, OH on 9/26/2019 for an auto service of their Hyundai and their testimonial is:

"You did a great job"

Ed F. from Bolivar, OH on 9/26/2019 for an auto service of their Ford and their testimonial is:

"They took on a job that other people were having a hard time with. They not only cured the problem , they guaranteed their work. Very honest and courteous. They go above and beyond to satisfy the customer."

Richelle L. G. from Massillon, OH on 6/18/2019 for an auto service of their Hyundai and their testimonial is:

"I will if you want good service and someone that knows everything about Cars,Trucks,SUV’s etc. then go to Fix-it-Fred’s they are best!!"

Bill H. from Canton, OH on 6/6/2019 for an auto repair of their Volkswagen and their testimonial is:

"There was a time when you entrusted your car to a local mechanic who knew your car, was good at their work and didn't charge you an arm and a leg. That time still exists with 'Fix It With Fred'. They were recommended for my 2005 VW Beetle and they exceeded my expectations. They went over my car prior to doing any work, then went over everything they found and explained what should be done, one now and one later, and quoted a price. They did the work quickly and I couldn't be more pleased. I would recommend them to anyone. They're just good at their work and even better people."

Donna B. from Massillon, OH on 5/24/2019 for an auto repair of their Honda and their testimonial is:

"Best place to take your vehicle! Very thorough care!"

Annette M. from Navarre, OH on 3/24/2019 for an auto service of their Hyundai and their testimonial is:

"Definitely great customer service. They don't disappoint!"

Ann P. from Canton, OH on 3/14/2019 for an auto repair of their Kia and their testimonial is:

"Fix-it with Fred is a wonderful place and honest they don't screw you around like other garages. Jessica was wonderful explaining everything to me. This is my forever garage when me or my family need repairs in the future. Thank you so much Sincerely Ann Price."

Shannon from Massillon, OH on 3/13/2019 for an auto repair of their Honda and their testimonial is:

"Exceptional service and great people"

Messilah C. from Canton, OH on 3/9/2019 for an auto repair of their Chevrolet and their testimonial is:

"You are excellent"

Alexis R. from Canton, OH on 3/8/2019 for an auto repair of their Hyundai and their testimonial is:

"That they tell you from jump what wrong with it, how much it is, including tax! They did an excellent job. And that Fix it Fred will and is going to fix any car that I need worked on."

Bradley E. from Canton, OH on 3/4/2019 for an auto service of their Saturn and their testimonial is:

"If someone ask me about the quality of work and their customer service at Fix-it with Fred, I would tell them that they are above the bar in every aspect. They treat you like family and they are very knowledgeable in repairing automobiles. I'm a do it yourselve type a guy but when my car was running rough I did everything that I could do without replacing just random parts hoping for a fix, I could of kept replacing various components with no success, having hundreds or even thousands in non-needed parts, so I took it in and they did a complete auto exam and even took pictures to show you what was in need of attention for now and the future, I really liked that. SO GIVE THEM A TRY, YOU'LL BE AMAZED."

Mike W. from Canton, OH on 2/26/2019 for an auto repair of their Ford and their testimonial is:

"Awesome"

Ricka S. from Canton, OH on 2/24/2019 for an auto service of their Hyundai and their testimonial is:

"Always honest on what needs done now and what can wait . Very up front with what’s happening with your vehicle. Going to the gararage is never usually pleasant but Fred and Jessica always make it pleasant ."

Mary Annd P. from Massillon, OH on 2/19/2019 for an auto service of their Dodge and their testimonial is:

"I would definitely recommend you."

David V. from Canton, OH on 2/13/2019 for an auto repair of their Chevrolet and their testimonial is:

"Only mechanic that makes me feel safe from being price gauged. They are very fair, straight-forward and thorough."

Valerie W. from Lisbon, OH on 2/10/2019 for an auto service of their Kia and their testimonial is:

"I have been a customer of Fred and Jessica's for at least 7 years now and I have seen Fix-It-With Fred (FIWF referred to forward) go from a start up shop to a top of the line facility in their newest location. As a single Mom of 5 teenage children we always had a vehicle needing something and we needed a shop we could trust. My very first visit with FIWF's was in 2010...my son was having muffler issues. I dropped the car off in the morning for the evaluation and later that morning Fred calls with the quote then, knowing I worked right down the street asked I could stop in on my lunch break. Fred had the car on the rack ready for me when I got there and he drug me under the car to show me what was wrong with it and and went over everything on the quote. I personally have never heard of a mechanic let alone the shop owner doing something like that and that is the point in time when FIWF's earned my trust. Remember in 2010 as a start up business by a husband and wife, manually calling in the quotes and status' on vehicles and jump ahead to present day where in-spite of the fabulous new text message and email status update system they have ...they still keep the personal touch and professionalism that won me over from my first visit! Parents...cause and effect and preventive maintenance is lost on the younger generation in favor of instant gratification. In fact the downside of instant gratifications is instant disappointment and I have found that in at least the automobile world FIWF can help teach your new driver and even your seasoned drivers, on preventive maintenance and about their car in general. After they perform a Full Courtesy Inspection they will email you an update with services that need performed and don't be surprised that when you open the email up there is a picture of your car along with the picture of your technician and service assistant! It will also have a link that that you can see the complete inspection results with a list of everything that passed inspection then a list of things tha"

Heather from Massillon, OH on 1/23/2019 for an auto repair of their Toyota and their testimonial is:

"Do it! They give you the respect of telling you the facts, and treat you like a decent human being. Prices are decent also."

Todd P. from Uniontown, OH on 1/20/2019 for an auto service of their Chevrolet and their testimonial is:

"Excellent and very professional!"

Allison T. from Canton, OH on 1/15/2019 for an auto service of their Hyundai and their testimonial is:

"Customer service was great as well as the work that was performed."

Justin from Canton, OH on 1/3/2019 for an auto service of their Hyundai and their testimonial is:

"They do amazing work and make sure the customer is happy!"

Carla from Canton, OH on 12/27/2018 for an auto service of their Hyundai and their testimonial is:

"The staff is very knowledgeable. They explained everything we needed to us TWICE (both to my spouse and myself) so we could make an informed decision about our vehicle. They got us in very quickly at Christmas time and had our vehicle finished the same day. I also appreciate their use of text, pictures of problem areas and the use of the internet to help me understand the issues with my vehicle. Very courteous and patient with my questions and concerns! Wonderful people, I have found a new mechanic and will return to them in the future."

Trever A. from Washington Court House, OH on 12/18/2018 for an auto service of their Dodge and their testimonial is:

"Most definitely. I can’t wait to move up there so you can take care of all my mechanical needs"

Linda W. from Canton, OH on 12/16/2018 for an auto repair of their Honda and their testimonial is:

"I would tell them how pleased I am with the service I received."

Dawn C. from Alliance, OH on 12/7/2018 for an auto service of their Hyundai and their testimonial is:

"That they always explain what is needed and cost before work is done. They are very helpful with questions. Customer service is always superior!!"

Bill L. from Canton, OH on 12/6/2018 for an auto repair of their Hyundai and their testimonial is:

"I have been a customer for many years, and am always highly satisfied with the high quality of work and customer service that is displayed consistently! I would and do recommend Fix It With Fred to everyone I know, every chance I get!"

Scott S. from Canton, OH on 11/21/2018 for an auto repair of their GMC and their testimonial is:

"I took my 2014 Ram to Progressive Dodge. They gave me the run around about my warranty. Mind you I purchased a quality extended warranty. I took my truck to Fred his wife called the warranty company and bam they paid half my bill. These folks go the extra mile for you. Needless to say they will handle all my work now. Thanks Fred and Jessica"

Richard from Canton, OH on 11/8/2018 for an auto service of their GMC and their testimonial is:

"Very friendly nice people. (Great toys)"

Jessica S. from Canton, OH on 11/7/2018 for an auto service of their Honda and their testimonial is:

"Theyre amazing.. Theyre honest, respectful, and affordable! The only place ill take my vehicles to."

Ellyn M. from Uniontown, OH on 11/2/2018 for an auto repair of their Hyundai and their testimonial is:

"Fantastic! I got pics of the parts, I have proof that the parts from PREVIOUS repair place messed up. Will be coming back to Fred to future stuff. Very straightforward and honest."

Jason E. from Canton, OH on 10/18/2018 for an auto repair of their Hummer and their testimonial is:

"Absolutely amazing from start to finish. The only place I bring my vehicles."

Paula T. from Brewster, OH on 10/17/2018 for an auto service of their Kia and their testimonial is:

"They are very knowledgeable helpful and friendly and they do excellent work"

Dan F. from Massillon, OH on 10/5/2018 for an auto service of their Honda and their testimonial is:

"Top notch work, friendly atmosphere"

Brian S. from Massillon, OH on 10/2/2018 for an auto service of their Honda and their testimonial is:

"Work is done well and well documented. Although I thought $271.50 was kinda stiff to replace a battery."

John from Massillon, OH on 9/14/2018 for an auto repair of their Nissan and their testimonial is:

"Very good at listening to the customer wants and needs. Very clean waiting room. They always done a great job .l have been going there for years."

Jamie P. from Canton, OH on 9/13/2018 for an auto service of their Jeep and their testimonial is:

"I wouldn’t trust my car with anyone else! They treat you like family! Very trustworthy and reliable!"

Charlie P. from Canton, OH on 8/26/2018 for an auto service of their Hyundai and their testimonial is:

"Great work, very competent."

Jeff C. from Navarre, OH on 7/23/2018 for an auto service of their Ford and their testimonial is:

"Exceptional customer service. Skilled technicians."

Roy N. from Massillon, OH on 7/17/2018 for an auto service of their Hyundai and their testimonial is:

"I would grade the quality of work and customer service A++. I was very pleased with my the interaction I had with fix it with fred"

Kristin from Canton, OH on 7/11/2018 for an auto service of their Hyundai and their testimonial is:

"Friendly. Knowledgeable. Always go above and beyond."