Customer Reviews
Certified by AutoVitals
David V. from Canton, OH on 2/13/2019 and their testimonial is:
"Only mechanic that makes me feel safe from being price gauged. They are very fair, straight-forward and thorough."
Valerie W. from Lisbon, OH on 2/10/2019 and their testimonial is:
"I have been a customer of Fred and Jessica's for at least 7 years now and I have seen Fix-It-With Fred (FIWF referred to forward) go from a start up shop to a top of the line facility in their newest location. As a single Mom of 5 teenage children we always had a vehicle needing something and we needed a shop we could trust. My very first visit with FIWF's was in 2010...my son was having muffler issues. I dropped the car off in the morning for the evaluation and later that morning Fred calls with the quote then, knowing I worked right down the street asked I could stop in on my lunch break. Fred had the car on the rack ready for me when I got there and he drug me under the car to show me what was wrong with it and and went over everything on the quote. I personally have never heard of a mechanic let alone the shop owner doing something like that and that is the point in time when FIWF's earned my trust. Remember in 2010 as a start up business by a husband and wife, manually calling in the quotes and status' on vehicles and jump ahead to present day where in-spite of the fabulous new text message and email status update system they have ...they still keep the personal touch and professionalism that won me over from my first visit! Parents...cause and effect and preventive maintenance is lost on the younger generation in favor of instant gratification. In fact the downside of instant gratifications is instant disappointment and I have found that in at least the automobile world FIWF can help teach your new driver and even your seasoned drivers, on preventive maintenance and about their car in general. After they perform a Full Courtesy Inspection they will email you an update with services that need performed and don't be surprised that when you open the email up there is a picture of your car along with the picture of your technician and service assistant! It will also have a link that that you can see the complete inspection results with a list of everything that passed inspection then a list of things tha"
Heather from Massillon, OH on 1/23/2019 and their testimonial is:
"Do it! They give you the respect of telling you the facts, and treat you like a decent human being. Prices are decent also."
Todd P. from Uniontown, OH on 1/20/2019 and their testimonial is:
"Excellent and very professional!"
Allison T. from Canton, OH on 1/15/2019 and their testimonial is:
"Customer service was great as well as the work that was performed."
Justin from Canton, OH on 1/3/2019 and their testimonial is:
"They do amazing work and make sure the customer is happy!"
Carla from Canton, OH on 12/27/2018 and their testimonial is:
"The staff is very knowledgeable. They explained everything we needed to us TWICE (both to my spouse and myself) so we could make an informed decision about our vehicle. They got us in very quickly at Christmas time and had our vehicle finished the same day. I also appreciate their use of text, pictures of problem areas and the use of the internet to help me understand the issues with my vehicle. Very courteous and patient with my questions and concerns! Wonderful people, I have found a new mechanic and will return to them in the future."
Trever A. from Washington Court House, OH on 12/18/2018 and their testimonial is:
"Most definitely. I can’t wait to move up there so you can take care of all my mechanical needs"
