Website Terms of Service: Fix-it With Fred

Last Updated: November 3, 2026

 1. Acceptance of Terms

 By accessing and using www.fixitwithfred.com (the "Website"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Website. The Website is owned and operated by Fix-it With Fred, located in Canton, Ohio.

 2. AI Agent and Automated Communications

 To improve customer service, the Website may utilize artificial intelligence (AI) agents, chatbots, or automated messaging systems. By interacting with these systems, you acknowledge and agree that:


  • No Binding Offers: Information, pricing, or diagnostic suggestions provided by the AI agent are for general informational purposes only and do not constitute a binding quote, guarantee, or formal business offer.
  • Accuracy: Fix-it With Fred does not guarantee the accuracy, completeness, or reliability of statements made by the AI agent. We reserve the right to correct any errors, inaccuracies, or misrepresentations generated by automated systems.
  • Data Usage: Interactions with the AI agent may be logged and reviewed for quality assurance and training purposes in accordance with our Privacy Policy.

 3. Estimates, Diagnostics, and Appointments

 Any price estimates, service timelines, or appointment requests generated through the Website or integrated third-party platforms (such as ShopGenie or Tekmetric) are preliminary.


  • A binding quote and final repair plan will only be provided after a physical inspection of the vehicle by our technicians at our facility.
  • Fix-it With Fred reserves the right to refuse service or adjust pricing based on the actual condition of the vehicle and current parts availability.

 4. Third-Party Services and Links

 The Website may contain links to third-party portals for scheduling, financing, or communication. Fix-it With Fred is not responsible for the content, privacy policies, or practices of any third-party services. Your use of these third-party platforms is governed by their respective terms of service.

 5. Intellectual Property

 All content on the Website, including text, graphics, logos, images, and the distinctive yellow, black, and red brand trade dress, is the property of Fix-it With Fred and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without express written permission.

 6. Limitation of Liability

 To the fullest extent permitted by law, Fix-it With Fred shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of, or inability to use, the Website or its AI communication tools. The Website is provided on an "as is" and "as available" basis without warranties of any kind.

 7. Governing Law and Jurisdiction

 These Terms of Service shall be governed by and construed in accordance with the laws of the State of Ohio. Any legal action or proceeding arising out of or related to these terms shall be brought exclusively in the state or federal courts located in Stark County, Ohio.

 8. Modifications to Terms

 Fix-it With Fred reserves the right to update or modify these Terms of Service at any time without prior notice. Continued use of the Website following any changes indicates your acceptance of the new terms.